Clear answers about accounts, AI, privacy, and subscriptions.
AnytimeAsk Phase 1 is for students aged 13 or older. Some countries require a higher minimum age for online services, so local rules also apply. Children under 13 cannot create an account in this phase.
There is no time-limited trial. The Free plan lets you use the core tools within its published daily and monthly quotas, so you can decide whether the service suits you before paying.
No. AI can misunderstand a question or make mistakes. Review the reasoning, check important work against reliable class materials, and ask a qualified teacher when accuracy matters.
No. Your materials and conversations are private. AnytimeAsk does not sell your data, use it for advertising, or use it to train its own models. Service providers process limited data only to operate and protect the service as described in the privacy policy.
Yes. Privacy settings provide data export and account deletion controls. Account access is disabled immediately when deletion is requested, with permanent deletion scheduled after 30 days. Some payment records may be retained where required by law.
Yes. You can cancel renewal through the billing portal and keep paid access until the current billing period ends. Your existing learning content remains available under the Free plan limits afterwards.
A first-time subscriber can request a full refund within 14 days of the first payment, subject to the refund policy. One approved refund is available per account. Annual plans are not prorated after the 14-day window.
Yes. An eligible student can create a secure parent-payment link and share it directly. AnytimeAsk does not send that link on the student’s behalf, and the parent does not need an AnytimeAsk account.
An active subscription keeps its original currency. To change currency, cancel renewal and subscribe with the new currency after the current paid period ends.